Terms of Service

Overview

This website is operated by Secret Hour. By visiting our site or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, together with any policies linked on this website or made available at checkout.

Online store terms

You may not use our products or website for unlawful or unauthorized purposes. You agree not to transmit destructive code, interfere with the operation of the store, or misuse any content or service.

Products and availability

We aim to display product descriptions, colors, images, pricing, and availability accurately. Colors may appear differently depending on your device. Products and prices may change without notice, and we may limit quantities or discontinue items where permitted by law.

Orders and billing

We reserve the right to refuse, cancel, or limit an order where permitted, including where information appears inaccurate, inventory is unavailable, or fraud is suspected. You agree to provide current and accurate purchase, billing, and contact information for orders placed through our store.

Shipping, returns, and refunds

Shipping and return eligibility are described in our Shipping & Returns page. Intimate apparel returns are subject to hygiene requirements stated there.

Third-party services

Our store is hosted by Shopify and may use payment, shipping, analytics, or other service providers needed to operate the storefront and fulfill purchases. Third-party links or tools may be governed by their own terms and privacy practices.

Personal information

Submission of personal information through the store is governed by our Privacy Policy and available privacy choices.

Accuracy and prohibited use

You agree not to reproduce, resell, scrape, or exploit any portion of the site without permission, or use the site to violate intellectual property, privacy, security, or other applicable rights.

Disclaimer and limitation

Except as required by applicable law, the services and products are provided on an available basis without warranties beyond those expressly stated. Nothing in these Terms excludes rights or remedies that cannot be excluded under applicable consumer law.

Changes

We may update these Terms by posting an updated version on this page. Continued use of the website after changes are posted constitutes acceptance to the extent permitted by law.

Contact

Questions about these Terms may be submitted through our Contact Us page.