1. Scope of this policy
This Privacy Policy describes how Secret Hour handles personal information when you browse our store, create an account, place an order, contact us, or otherwise use our services. It is intended to be read together with the information shown at checkout and any product-specific notices.
2. Information we collect
Depending on how you use the store, we may collect information you provide directly and information generated through your use of the site.
- Order and contact information: name, email address, delivery and billing details, order details, and messages you send to us.
- Transaction information: purchase, return, refund, and payment-related records needed to process your order. Payment information is handled through the payment services available at checkout.
- Device and store-use information: browser, device, IP address, pages viewed, actions taken on the store, and similar technical information collected through cookies or related technologies.
3. How we use information
We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud, improve the storefront, communicate about an order, and send marketing communications where you have chosen to receive them.
4. When information may be shared
We may share information with service providers that help us operate the store or complete an order, such as ecommerce, payment, shipping, customer-support, analytics, and marketing providers. We may also disclose information when required to comply with law, protect rights or safety, prevent fraud, or support a business transaction permitted by law.
5. Cookies and similar technologies
Cookies and similar technologies can help the store remember your cart, understand how the site is used, and support relevant marketing where permitted. You can manage browser cookies through your browser settings. Disabling some cookies may affect store functionality.
6. Your privacy choices
You can opt out of promotional emails using the unsubscribe link in a marketing email. Depending on where you live, you may have additional rights to request access to, correction of, or deletion of certain personal information, or to object to certain processing. We will review requests in accordance with applicable law.
7. Retention and security
We keep information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, support, legal, accounting, and fraud-prevention needs. No online system is completely secure, but we take reasonable steps designed to protect the information we handle.
8. Changes to this policy
We may update this policy from time to time. When we do, we will update the date at the top of this page. Please review this page periodically for the current version.