Frequently Asked Questions

Shopping

What does Secret Hour sell?

Secret Hour offers curated lingerie and intimate apparel designed for confident styling and special moments.

How do I choose a size?

Please review the available size selection on each product page before ordering. If you need help before purchasing, contact us with the item name and your question.

Can I change or cancel my order?

Please contact us as soon as possible after placing your order. We will do our best to assist before fulfillment begins, but changes cannot be guaranteed once processing has started.

Orders and support

Where can I ask about an order?

Use our Contact Us page and include your order number so we can assist efficiently.

How can I learn about privacy choices?

Please review our Privacy Policy and Privacy Choices page for available options.