SECRET HOUR

Accessibility

We want every customer to be able to browse and shop Secret Hour with confidence.

OUR COMMITMENT

Shopping should be clear, usable, and available to more people.

Secret Hour is committed to improving the accessibility and usability of our online store. We aim to make it easier to browse products, understand essential information, select options, and complete checkout.

Accessibility is ongoing work. We continue to review the storefront experience and welcome feedback about barriers you encounter.

HOW TO GET HELP

01

Describe the barrier.

Tell us what you were trying to do, what device or browser you were using, and what happened.

02

Share the page or product.

A link, product name, or screenshot helps us understand the issue more quickly.

03

Ask for an alternative.

We can help with product information, order support, or another reasonable way to access the information you need.

Need assistance now?

Use the contact form and select “Other,” then include “Accessibility” at the start of your message.

Contact Secret Hour